General Terms and Conditions (as of 03.02.2019)

1. Scope

1.1 The following terms and conditions (GTC) apply to all orders that consumers (§ 13 BGB) on the online shop (hinterland) surrender. A consumer is any natural person who concludes a legal transaction for a purpose that can not be attributed to either his commercial or his independent professional activity. These terms and conditions can be viewed, printed or saved at any time on under the link "ABG".
1.2 These terms and conditions apply exclusively. Divergent, conflicting or supplementary terms and conditions of the customer shall only become part of the contract if Hinterland has expressly agreed to their validity. This approval requirement applies in any case, for example even if Hinterland carries out the delivery to it unconditionally with knowledge of the GTC of the customer. Even if hinterland does not explicitly contradict the terms and conditions of the customer, the terms and conditions of the customer have no validity.

2. Conclusion of contract

2.1 The offers of the online shop are non-binding. There are requests to the customer to submit a binding offer.
2.2 By clicking on the "order now" function, the customer makes a binding offer to hinterland GbR to conclude a sales contract. The customer is bound by this offer until acceptance or rejection by Hinterland GbR. Prerequisite for the submission of a binding offer is to accept these terms and conditions by ticking the box "I have read the terms and conditions and cancellation policy and fully agree with them".
2.3 The contract of sale between the customer and hinterland is concluded if the acceptance of the contract of sale offer by hinterland is confirmed by e-mail. In this e-mail, the right of withdrawal of the consumer is again pointed out and these terms and conditions sent. Hinterland does not accept the offer if, for example, the goods are not deliverable in individual cases. The sale of our products is also only for private use in normal household quantities. For the b2b area, please contact us via info (at) hinter-
2.4 Confirmation of the receipt of the order is made by an automated e-mail immediately after sending the order and does not constitute an acceptance of the contract.
2.5 For the order of a commodity the establishment of a customer account is absolutely necessary.
2.6 The contract is concluded exclusively in German.
2.7 If the order confirmation contains typographical or typographical errors or if the price determination is based on transmission errors due to technical reasons, we are entitled to contest, whereby we must prove our mistake. Already made payments will be refunded immediately.

3. Prices

The prices listed in the online shop on the product pages include VAT and other price components.

4. Terms of payment

4.1 Payment can be made either in advance, PayPal or credit card.
4.2 If you choose the payment method "advance payment" we will send you an invoice with the request to pay it within 7 days. The dispatch of the commodity takes place then after receipt of the amount. When paying by PayPal, your account will be charged with shipping the goods.
4.4 You are only entitled to set-off if your counterclaims are legally established by a court or undisputed or have been acknowledged in writing by us.
4.5 You can only exercise a right of retention if the claims result from the same contractual relationship.

5. Retention of title

The goods remain our property until full payment. Prior to transfer of ownership, a pledge, transfer by way of security, processing or transformation is not permitted without our consent.

6. Shipping costs

The shipping costs are included in the price of the oil boxes. Only orders of other items without the main article will incur a charge of 4.99 EUR gross.

7. Delivery conditions

7.1 Delivery is only within the Federal Republic of Germany.
7.2 The delivery time is, unless otherwise stated 4-5 working days.
7.3 If not all ordered products are in stock, we are entitled to partial deliveries at our expense, as far as this is reasonable for the customer.
7.4 If delivery of the goods fails despite three attempts to deliver, we can withdraw from the contract. Possibly. Payments made will be reimbursed immediately.
7.5 If the ordered product is not available because we are not supplied with this product by our suppliers through no fault of their own, we can withdraw from the contract. In this case, we will inform you immediately and, if necessary, propose the delivery of a comparable product. If no comparable product is available or if you do not wish to receive a comparable product, we will immediately reimburse you for any consideration already paid.

8. Right of withdrawal for consumers

Consumers are entitled to a right of revocation according to the following conditions, whereby the consumer is any natural person who concludes a legal transaction for purposes which are predominantly neither commercial nor independent


You have the right to withdraw from this contract within 14 days without giving reasons. The cancellation period is 14 days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the last goods. Um Ihr Widerrufsrecht auszuüben, müssen Sie uns

Hinterland GbR
Gotenstrasse 12
20097 Hamburg

Email: info [at]
Phone: +49 40-999-9999-0 (weekdays 9am to 5pm)
by means of a clear statement (eg a letter sent by post, fax or e-mail) about your decision to withdraw from this contract. You can use the attached model withdrawal form, which is not required. In order to maintain the cancellation period, it is sufficient that you send the notice of the exercise of the right of withdrawal before the expiry of the withdrawal period.

consequences of Withdrawal

If you withdraw from this Agreement, we have selected all payments we have received from you, including delivery charges (except for the additional costs arising from your choosing a different delivery method than the most favorable standard delivery we offer have to repay immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees. We may refuse to repay you until we have the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return the goods to us immediately and in any event not later than seven days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You bear the immediate costs of returning the goods. The direct costs of the return are estimated for such goods, which can not normally be returned to us by mail due to their nature (forwarding goods), for each such commodity to a maximum of about 80 €. You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functionality of the goods.

Exclusion or premature termination of the right of withdrawal

The right of revocation, unless the parties have agreed otherwise, not in the following contracts: Contracts for the supply of goods, the production of which is determined by the individual choice or determination by the consumer or which are clearly tailored to the personal needs of the consumer, Contracts for the delivery of goods that can spoil quickly or whose expiration date would quickly be exceeded, Contracts for the delivery of sealed goods that are not suitable for return for reasons of health or hygiene, if their seal has been removed after delivery, Contracts for the supply of goods, if, due to their nature, they were inseparably mixed with other goods after delivery.

If you want to revoke the contract, please fill out this form and send it back. To:

Hinterland GbR
Gotenstrasse 12
20097 Hamburg
Email: info [at]

I hereby revoke my contract for the purchase of the following goods


Ordered on: ____________ received at: __________________

Name of the consumer

Address of the consumer

Signature / signature of the consumer


8.2 Please avoid damage and contamination. Please return the goods to us with all packaging components. If necessary, use a protective outer packaging. If you no longer have the original packaging, please provide suitable packaging for sufficient protection against transport damage, in order to avoid claims for damages due to defective packaging.
8.3 Please return the goods as a prepaid parcel to us and keep the receipt of receipt. We will refund the postage costs, unless they are to be borne by you.
8.4 Please note that the modalities mentioned in paragraphs 8.2 to 8.3 are not prerequisites for the effective exercise of the right of withdrawal.

9. Warranty

9.1 If the customer is a consumer, the statutory provisions apply in the case of delivery of defective goods.
9.2 If the customer is an entrepreneur, all claims based on a defect of the goods, including contractual and competing non-contractual claims for damages, lapse 12 months from the delivery of the goods. This does not apply to malice, intent, gross negligence, liability under the Product Liability Act, violation of a cardinal obligation or assumption of a guarantee as well as claims for compensation for damage to life, body or health. For claims that are not based on a defect, the statutory limitation periods apply. Section 479 BGB remains unaffected.

10. Liability

10.1 hinterland GbR as well as the representatives and vicarious agents are fully liable for intent and gross negligence as well as in the context of a condition and / or durability guarantee. In addition, Hinterland GbR as well as the representatives or vicarious agents are fully liable for damages based on malice, as well as for injury to life, limb or health.
10.2 Liability for simple negligence is excluded; unless it is a culpable violation of essential contractual obligations. In the latter case, the liability of the amount is limited to typical, foreseeable damages.
10.3 hinterland GbR as well as the representatives or vicarious agents are also fully liable in accordance with the provisions of the Product Liability Act.

11. Copyright

The contents / pictures / illustrations of the website (Hinterland GbR) are protected by copyright. The content of this website may not be reproduced or processed using electrical systems, duplicated, distributed or used in any other way without the express consent of hinterland GbR, unless the copyright law expressly permits this. Unauthorized use may violate applicable laws, including applicable copyright and trademark laws.

12. References and links

If the website ( contains links to external websites, these are not subject to the influence of Hinterland GbR. hinterland GbR therefore assumes no responsibility for their content. Hinterland GbR expressly declares that it has no influence on the design and content of the linked websites. Hinterland GbR does not endorse the contents of the linked websites and in particular does not guarantee that the contents of these linked pages are true or serve a purpose or fulfill a specific purpose. The legal responsibility, also in terms of data protection law, rests exclusively with the operator of the external website.

13. Changes to the Terms and Conditions

Hinterland GbR may amend or supplement these GTC at any time, provided this is reasonable for the customer. Hinterland GbR informs the customer about changes and additions to the terms and conditions and will provide access to a new version. If the customer does not agree with the change or supplement, the customer must notify his objection within 21 days after notice and procured access. Otherwise, the customer has agreed to the new version. The customer is informed by hinterland GbR in the context of the notification of his right of withdrawal on the above meaning and meaning of the withdrawal period.

14. Place of jurisdiction and choice of law

As far as legally permissible, the place of jurisdiction is Bamberg. For the contractual relationship between hinterland GbR and the customer and all resulting claims, the law of the Federal Republic of Germany.

15. Other provisions

15.1 Legally relevant declarations and advertisements submitted by the customer to v after the conclusion of the contract (eg deadlines, notifications of defects, declarations of rescission or reduction) must be made in writing in order to be valid.
15.2 References to the validity of statutory provisions are only of clarifying importance. Therefore, even without such clarification, the statutory provisions shall apply unless they are directly amended or expressly excluded in these General Terms and Conditions.
15.3 Oral side agreements before or at the conclusion of the contract do not exist or are ineffective.
15.4 Should any provision of these terms and conditions be wholly or partially invalid, void or unenforceable, the legal validity of the remaining provisions shall remain unaffected. In lieu of ineffective, void or unenforceable provisions, an effective provision shall be deemed to have been agreed, which the parties in good faith would have legitimately taken if they were aware of the nullity, invalidity or unenforceability. The same applies in case of a gap in these terms and conditions.
15.5 Of course we treat your data trustworthy. All your data, in particular your e-mail address and postal address will not be disclosed to third parties. We are currently planning an Oelea newsletter and we reserve the right to contact you by e-mail once without renewed consent for our customer newsletter. Of course you always have the option to unsubscribe from our newsletter.

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Alexandra A. / godmother for tree 047, 048 and 108